Privacy Policy

Campbell Grill Detail is a one-person outdoor grill restoration business owned and operated by Otis Campbell. We respect your privacy and only collect the information needed to quote and perform the work you request.

What we collect

• Your name, email, and phone number (when you contact us or request service).
• Service address you share with us so we can show up.
• Notes, photos, or videos of your grill that you choose to upload.
• Basic technical info (IP address, browser type) used only for spam protection.

How we use it

• To respond to your quote request and schedule service.
• To communicate with you about your appointment.
• To send a confirmation email after you submit a request.

We do not sell, rent, or share your information with third parties for marketing. We never send promotional emails or newsletters.

SMS / Text Messaging

• We collect your mobile phone number and your SMS consent when you submit a service request or give consent verbally.
• We use SMS only for service-related communication about your request, appointment, quote, invoice, receipt, and follow-up. We do not send marketing or promotional text messages.
• Message frequency varies, typically 1–6 messages per service request. Message and data rates may apply.
• You can opt out at any time by replying STOP. Reply HELP for help, or contact us at (312) 838-1348 or contact@campbellgrilldetail.com.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

How we protect it

Request data is stored in a private database with access restricted to the business owner. Uploaded photos and videos are kept in private storage and shared only via short-lived links generated for the owner's email. Connections to the site use HTTPS.

Your choices

You can ask us to delete your information at any time by emailing contact@campbellgrilldetail.com or calling (312) 838-1348. Confirmation emails include an unsubscribe link.

Children's Privacy

Our services and website are intended for adults and homeowners aged 18 and older. We do not knowingly collect or solicit personal information from children under the age of 13. If you believe a child under 13 has submitted personal information through our website, please contact us at contact@campbellgrilldetail.com or call (312) 838-1348 so we can promptly delete it.

Contact

Campbell Grill Detail · Otis Campbell · (312) 838-1348 · contact@campbellgrilldetail.com

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